1. Acceptance of These Terms
These Terms of Service ("Terms") form a binding agreement between you and Faraday&Future Inc. ("FF," "we," "us," or "our") governing your purchase and use of the FF Robot Dog (the "Robot"), the FF mobile application (the "App"), our websites, cloud services, software, firmware, AI features, and any related products and services (collectively, the "Services").
BY CLICKING "I AGREE," CREATING AN ACCOUNT, ACTIVATING A ROBOT, OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.
SECTION 16 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. IT AFFECTS HOW DISPUTES BETWEEN YOU AND FF ARE RESOLVED. PLEASE READ IT CAREFULLY. YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION WITHIN 30 DAYS OF ACCEPTING THESE TERMS.
If you do not agree to these Terms, do not use the Services and return the Robot under our return policy.
2. Eligibility
You must be at least 18 years old and able to form a legally binding contract to use the Services. If you are between 13 and 17, you may use the Services only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The Services are not intended for children under 13. See our Privacy Policy for our practices regarding children's information.
You represent that you are not located in, and are not a resident of, any country or region subject to US trade sanctions or export controls that would prohibit your use of the Services, and that you are not listed on any US government list of restricted parties.
3. Limited Hardware Warranty
FF warrants the Robot's hardware against defects in materials and workmanship under normal consumer use for a period of one (1) year from the date of original retail purchase (the "Warranty Period").
This Warranty does not cover:
• Damage caused by accident, abuse, misuse, liquid contact, fire, or other external causes.
• Damage from use outside the operating environment or instructions described in the user manual (e.g., extreme temperatures, wet conditions, ice, sand, public roadways).
• Damage from unauthorized modification, disassembly, or repair, or from use with non-FF-approved accessories or chargers.
• Cosmetic damage, including scratches, dents, and broken plastic on ports.
• Robots whose serial number has been removed or defaced.
To request warranty service, contact [support@ff-company.com] with proof of purchase. Our exclusive remedy is, at our option: (a) repair using new or refurbished parts; (b) replacement with a comparable product; or (c) refund of the purchase price.
TO THE FULLEST EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER EXPRESS WARRANTIES. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
4. Software, Firmware, and AI Features
4.1 License Grant
Subject to your compliance with these Terms, FF grants you a limited, non-exclusive, non-transferable, revocable license to use the App, the Robot's firmware, and related software solely for personal, non-commercial use of the Robot.
4.2 License Restrictions
You may not, and may not allow any third party to:
• Copy, modify, distribute, sell, lease, or sublicense any part of the Services or the Robot's software.
• Reverse engineer, decompile, or attempt to extract the source code of the software, except to the extent expressly permitted by applicable law.
• Use the Services in violation of any law or for any unlawful purpose.
• Use the Services to harm, harass, surveil, or invade the privacy of others.
• Operate the Robot in any manner that endangers people, animals, or property.
• Use the Robot for commercial purposes (e.g., security patrol, delivery, public performance) without a separate commercial license from FF.
• Bypass, disable, or interfere with security or content protection features.
• Use automated means (bots, scrapers) to access the Services other than through our published APIs.
4.3 Firmware Updates
FF may, automatically or with your prompt, provide firmware and software updates to maintain or improve the Services, fix security issues, or comply with law. Some updates are required for continued operation, and the Robot's functionality may be reduced if you decline them.
4.4 AI Features
The Robot includes artificial intelligence features (such as voice recognition, conversational responses, object recognition, and autonomous navigation). AI outputs may be inaccurate, incomplete, or unexpected. Do not rely on AI outputs for any decision where errors could result in injury, financial loss, or legal consequences. AI features are provided "as is" and may rely on third-party AI service providers, as described in our Privacy Policy.
4.5 Open Source Components
The Robot and the App may include open source software components that are subject to separate license terms. To the extent applicable, the license terms governing such open source software components will prevail over these Terms with respect to those components. A list of open source components and licenses is available at https://navi.ff.com/legal/open-source-notices or within the App at Settings > Legal > Open Source Notice.
5. User Content
You may create or upload content through the Services, such as photos, videos, voice recordings, names, messages, and shared Robot access ("User Content").
You retain ownership of your User Content. You grant FF a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, transmit, display, reproduce, and modify User Content solely as necessary to operate, provide, and improve the Services and as permitted by our Privacy Policy.
You represent and warrant that:
• You own or have all rights necessary to upload your User Content and grant this license.
• Your User Content does not violate any law or any third party's rights (including privacy and IP rights).
• Where you record other people (including their voice or image), you have obtained any consents required by applicable law, including state two-party consent laws for audio recording.
6. FF's Intellectual Property
FF and its licensors own all right, title, and interest in and to the Services, the Robot's design, software, firmware, trademarks, logos, and all related intellectual property. Except for the limited license granted in Section 6, no rights are transferred to you.
FF 及其许可方对本服务、机器狗设计、软件、固件、商标、标识及所有相关知识产权享有全部权利、所有权和利益。除第 6 节授予的有限许可外,不向您转让任何权利。
7. Safe Use of the Robot
The Robot is a powered mechanical device with moving parts. Improper use may cause property damage or personal injury. You agree to:
• Read the user manual and all safety instructions before operating the Robot.
• Inspect the Robot before each use for damage or loose parts.
• Operate the Robot only on suitable surfaces and in suitable environments described in the user manual.
• Keep the Robot away from stairs, water, fire, pools, public roads, motor vehicles, and unsuitable terrain unless the Robot is rated for such use.
• Supervise children, animals, and bystanders during operation.
• Comply with all federal, state, and local laws (including, where applicable, drone/UAV-like restrictions, recording laws, leash laws, and HOA rules).
• Not operate the Robot if you are impaired by alcohol, drugs, or medication, or if you are otherwise unable to safely supervise it.
FF IS NOT LIABLE FOR DAMAGE OR INJURY RESULTING FROM YOUR FAILURE TO FOLLOW THESE INSTRUCTIONS OR FROM USE OUTSIDE THE INTENDED OPERATING CONDITIONS.
8. Privacy
Our collection and use of personal information in connection with the Services is described in our Privacy Policy, available at [URL]. By using the Services, you acknowledge our Privacy Policy.
9. Third-Party Services and Links
The Services may integrate with or link to third-party products and services (e.g., voice assistants, AI providers, social platforms, smart home systems). Those services are governed by their own terms and privacy policies. FF is not responsible for third-party services and does not endorse them.
10. Subscription and Premium Services
Certain features (e.g., cloud video storage, advanced AI features) may be offered as paid subscriptions ("Subscription Services"). Unless stated otherwise, Subscription Services automatically renew at the end of each billing period at the then-current rate until cancelled. You can cancel at any time through your account settings, and cancellation will take effect at the end of the current billing period. We will send required renewal notices and offer the cancellation methods required by applicable law, including California's Automatic Renewal Law and the FTC's Negative Option Rule. All fees are non-refundable except as required by law or expressly stated by us.
11. Prohibited Uses
You agree not to use the Services:
• In any way that violates any applicable federal, state, local, or international law or regulation.
• To stalk, harass, surveil, or threaten any person.
• To record audio or video of others in violation of applicable consent laws.
• To impersonate or attempt to impersonate FF, another user, or any other person or entity.
• To transmit any malware, virus, or other malicious code.
• To probe, scan, or test the vulnerability of the Services without authorization.
• To use the Robot for military applications, weapons systems, critical infrastructure operations, life-support, or any high-risk activity where failure could cause death or serious injury.
12. Disclaimer of Warranties
EXCEPT FOR THE LIMITED WARRANTY IN SECTION 5, AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FF DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FF DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE OR RELIABLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FF AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF FF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FF'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FF FOR THE ROBOT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, PERSONAL INJURY OR DEATH CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED BY LAW.
14. Dispute Resolution; Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND FF TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION AND LIMITS THE WAYS YOU CAN SEEK RELIEF FROM FF.
14.1 Informal Resolution
Before filing an arbitration, you and FF agree to try to resolve the dispute informally for at least 60 days. Send a written notice to [legal@ff-company.com] describing the dispute and the relief you seek.
14.2 Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding individual arbitration administered by [JAMS / AAA] under its [Consumer Arbitration Rules] in effect at the time arbitration is commenced. The arbitration will be conducted in [English], and will take place in the county where you reside or via video/telephone, at your election. The arbitrator's award is final and may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
14.3 Class Action Waiver
YOU AND FF AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
14.4 Exceptions
Notwithstanding the above, either party may: (a) bring an individual claim in small claims court; (b) seek injunctive or other equitable relief in court to prevent actual or threatened infringement of intellectual property rights; and (c) exercise any non-waivable statutory right.
14.5 30-Day Right to Opt Out
You have the right to opt out of arbitration and the class action waiver by sending a written notice within 30 days of first accepting these Terms to: [FF Legal Address] or [arbitration-optout@ff-company.com]. The notice must include your name, address, account email, and a clear statement that you are opting out of arbitration. Opting out will not affect any other provision of these Terms.
14.6 Severability
If the Class Action Waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and resolved in court; the rest of this Section remains in effect.
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. For claims not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
16. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms with a new "Last Updated" date and, for material changes, provide additional notice (such as by email or in-App notification at least 30 days before the change takes effect, when feasible). Your continued use of the Services after the effective date constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Services.
17. Termination
You may stop using the Services at any time and delete your account through the App. We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms, if required by law, or if we discontinue the Services. Termination does not relieve you of any payment obligations. Sections that by their nature should survive termination (including Sections 5, 6, 7, 8, 14, 15, 16, 17, and 20) will survive.
18. General
• Entire Agreement. These Terms and the Privacy Policy are the entire agreement between you and FF regarding the Services.
• Severability. If any provision is held unenforceable, the remainder will continue in effect.
• No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Force Majeure. Neither party is liable for delays or failures due to events beyond its reasonable control.
• Notices. We may send notices to the email address on your account. You may send notices to legal@ff.com.
• Export Controls. You agree to comply with all US export-control and sanctions laws, and you represent that you will not export, re-export, or transfer the Services in violation of those laws.
• US Government Users. The Services are "commercial items" as defined in FAR 2.101, and use by US Government end users is subject to these Terms.
19. Contact
Questions about these Terms? Contact us at:
Faraday&Future Inc.
1990 E Grand Ave.
El Segundo, CA 90245
Attention: Privacy Group